L¿EMERGENZA COME FRAME COGNITIVO E ORGANIZZATIVO NELLA RISPOSTA AL FENOMENO DELLE MIGRAZIONI FORZATE. L¿ ITALIA E IL CASO DELL¿ ¿EMERGENZA NORD AFRICA¿.

This research work starts from the case of migrants landed in Italy in 2011, during the so called Arab Springs and it looks at the way in which these arrivals have been framed as “ emergency”. The number of people (about 60 000) who reached the Italian coasts, especially from Tunisia and Lybya, was surely incredible, but it does not seem enough to speak about emergency: rather “emergency” has been the frame adopted by Italian politicians and media to define the situation. According to Goffman’s definition of frame and through a reflection on the category of emergency, this thesis look at the effects that a similar frame had in organizational terms on the Italian reception system for forced migrants both at national and local level. The case study is especially represented by the Civil Protection’s plan called "North Africa Emergency", the main reception activity of that period, in which have converged both the humanitarian and the securitarian aspects of the emergency frame.